Frequently Asked Questions

What services do you offer?

I provide positive, reward-based dog training, tailored puppy and adolescent support, behaviour guidance, and structured group dog walks for sociable dogs. All methods are force-free, science-led, and designed to help dogs feel calm, confident, and understood.

What areas do you cover?

I’m based in Stourbridge and cover roughly an 8-mile radius, including parts of Kingswinford, Hagley, Pedmore, Wollaston, Norton, Wordsley, Amblecote, Kinver, and Enville. If you’re unsure, just send me a message and I’ll check your postcode.

What training methods do you use?

All training is fully reward-based, force-free, and grounded in modern canine behaviour science. No dominance, fear, or outdated techniques — just ethical, effective training that builds confidence, trust, and a strong relationship between you and your dog.

How much does training cost?

Training prices vary depending on the programme you choose. I offer 1:1 sessions, packages, puppy support, and behaviour guidance. Full details and pricing can be found on my Training page.

How do your group dog walks work?

My group walks are small, structured, and held off-lead in safe countryside locations. They’re perfect for high-energy, sociable dogs who enjoy exploring, playing, and building real-life skills. All dogs must: Complete an assessment, be excellent on and off lead and be comfortable in a group. I only take on regular weekly walking clients to keep groups stable.

Do you offer solo walks?

No. I only offer group walks except on rare occasions for my regular clients.

Can you help with my dog’s behaviour issues?

Yes — I support a range of common behaviour struggles such as pulling on lead, recall issues, over-arousal, puppy behaviour, reactivity foundations, and noise sensitivities. For more complex cases, I may recommend a behaviour vet referral if needed.

Do you offer online training?

Yes — in certain situations I can offer online training for clients outside of my usual travel area. 

What experience and qualifications do you have?

I’m a qualified dog trainer, a member of the National Institute of Canine Ethics, and currently studying Advanced Canine Behaviour. I use only science-based, ethical methods and continually update my knowledge to stay at the forefront of modern training. I hold a canine first aid certificate, am fully insured and have an enhanced DBS. My full qualifications can be found on the home page. 

Is your dog walking insured?

Yes — I’m fully insured for all services with Pet Business Insurance, canine first-aid trained, and all dogs are risk-assessed before joining group walks.

How do I get in touch?

You can reach me through the contact form, email (info@thepaw-sitiveexperience.co.uk), or phone 07928 412653. I’m always happy to help.

Do you teach puppy classes?

Yes! I have classes starting around every 3 weeks. Based at Wollaston Village Hall, Stourbridge & usually on a Saturday. Puppies are welcome from 12 weeks to around 6 months old.